1. Your purchase of Forget Me Not Children’s Hospice Weekly Lottery (“Lottery”) entries is from Forget Me Not Children’s Hospice (“The Promoter”), solely in accordance with the terms under which the Promoter from time to time promotes its lotteries.
2. The Lottery is operated as a subscription based large society lottery under the Gambling Act 2005 (“the Act”) and is licensed by The Gambling Commission.
3. By entering the Lottery, individuals (“Players”) agree to be bound by these rules.
4. All proceeds from the Lottery benefit Forget Me Not Children’s Hospice.
5. You represent and agree that;
- a) You are 18 years of age or over
- b) You will not buy or purport to buy an entry to the weekly Lottery on behalf of any other person, under the age of 18 or not
- c) You reside in Great Britain (England, Scotland or Wales). For the avoidance of doubt Northern Ireland, the Channel Islands and BFPO addresses are excluded.
- d) You will provide accurate entry information when relevant, including but not limited to your name and personal address and accept that it is your responsibility to keep us informed of any changes as soon as they arise.
6. You agree that you shall not be entitled to receive any prize if you are unable to substantiate to the Promoter your representations under paragraphs 5 (a), (b), (c) and (d) above.
7. You accept that the Lottery is regulated by the Gambling Commission and that in certain circumstances we may be unable to provide refunds or replacements once you have purchased your weekly Lottery draw entries.
8. The prizes for the Lottery draw are printed on promotional materials, in the leaflets provided and advertised on the Forget Me Not Children’s Hospice website www.forgetmenotchild.co.uk. There are no alternatives to any prize, and no interest is payable. Prizes will be paid by cheque made out in the name of the Player on record only and posted to the winners within 14 days of the draw or 14 days after claiming in the case of Single Entry Lottery Ticket winners.
9. Forget Me Not Children’s Hospice reserves the right to amend the prizes at any time. Any such changes will be published on the Forget Me Not Children’s Hospice Lottery Website at least one month prior to a change being made.
10. The cost of each entry is £1 per play. Players may purchase more than one entry and payment must be made in advance by one of the methods permitted. The maximum number of subscription entries is 5 entries per weekly draw per Player. The maximum number of Single Entry Lottery Tickets a supporter can purchase in our stores is 5 entries per weekly draw.
11. The Promoter may (without giving any reason or notice at its absolute discretion) decline to accept an application, cancel an existing subscription, or terminate or suspend the Lottery scheme.
12. Customer funds and prize money are held by Forget Me Not Children’s Hospice in separate bank accounts which meets the Gambling Commission’s basic requirement for protection of customer funds. In the event of insolvency, funds are not protected. For more information, please visit https://www.gamblingcommission.gov.uk/public-and-players/guide/page/what-it-means-if-your-money-is-not-protected.
13. The Promoter will conduct the weekly Lottery draw every Friday. The draw will be made utilising a Random Number Generator (RNG) that has been tested and approved by an independent, Gambling Commission approved, third-party test house. If for any reason a draw cannot take place because of reasons beyond our control, such as a loss of electricity supply, action will be taken to remedy the situation in line with business continuity plans, and the draw will take place as soon as possible.
14. The winning numbers will be available on the hospice website here and by calling 01484 411040 (Monday-Friday 9.00 a.m. – 5.00 pm).
15. No liability is accepted for the loss, theft or delayed receipt of any communication.
16. The Promoter is not responsible for any delay in bank payments.
17. Cheques sent to winners are valid for a period of 6 months following the draw date. Cheques not presented to a bank within 6 months of a winning draw will be treated as a donation to Forget Me Not Children’s Hospice.
18. The Promoter operates a Complaints and Disputes Procedure, which is available via the Forget Me Not Children’s Hospice website www.forgetmenotchild.co.uk and will be made available upon request.
19. Participants are encouraged to gamble sensibly. Please refer to the Forget Me Not Children’s Hospice website www.forgetmenotchild.co.uk or request further information via the Lottery Office on 01484 411040. Should gambling become a problem we recommend you contact the Gamble Aware helpline on 0808 8020 133 or visit the website on https://www.begambleaware.org
20. Any cancellation of an existing subscription will not affect your prior purchase of weekly Lottery entries nor your rights as a holder of such entries, providing that you have complied with the foregoing obligations.
21. The Forget Me Not lottery age of play is 18 years and older. In the event of someone under the age of 18 winning a prize, the stake will be returned and the prize withdrawn (Underage gambling in the UK is below the age of 16 and is a criminal offence).
22. Payment
- a) For the weekly subscription based Lottery entries payments can be made by direct debit or cheque, payment by credit card is NOT permitted. However other payment methods may be made available by Forget Me Not from time to time.
- b) For Single Entry Lottery Tickets purchased in shops payments can be made by cash, debit card or credit card as per Gambling Commission regulations (i.e. for credit card alongside non-gambling products).
23. The Promoter’s decisions made pursuant to the Rules shall, once made, be final and binding.
Single Entry Lottery Tickets
1. Single Entry Lottery Tickets are valid for one chance in one draw that will be specified at the time of purchase.
2. Single Entry Lottery Ticket purchases are limited to 5 entries per person, per draw.
3. When a Single Entry Lottery Ticket is purchased in a Forget Me Not Children’s Hospice Shop the purchaser will be provided with a receipt containing their unique Lottery number and draw date (‘Ticket’). The Ticket is required to claim a prize and tickets will not be replaced if damaged or lost.
4. For Single Entry Lottery Ticket purchases from a Forget Me Not Children’s Hospice shop players can check if they have won a prize online here.
5. Claims must be received, approved and banked within 6 months of the draw date. Any cheques not banked within 6 months of the draw date will be treat as a donation to Forget Me Not Children’s Hospice.
6. For a player to claim a prize on a Single Entry Lottery Ticket purchased in a Forget Me Not Children's Hospice shop they must register their claim using the web form available on the Forget Me Not Children’s Hospice website (see point 4). A player will be required to enter information from the Ticket (the unique Lottery number, the date of the draw and the transaction reference), their name, address, contact details and date of birth. This information will be used to verify the players eligibility and send the winning cheque.